Privacy Policy

Junk Force ("we," "us," or "our") provides junk removal and hauling services to contractors, homeowners, and businesses in the Flowery Branch, Georgia area and surrounding communities. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [yourwebsite.com], request a quote, book a job, contact us, or otherwise interact with our services.

By using our website or services, you consent to the practices described in this Policy.

1. Information We Collect

We collect the following types of information:

Personal Information you provide: Name, email address, phone number, physical address (job site or billing), details about the junk or debris to be removed, payment information (processed securely by third-party providers such as Stripe, Square, or your payment processor), and any notes or messages you send us via contact forms, quote requests, or phone/email.
Service-related information: Job details, photos of junk/debris (if you provide them), scheduling information, and service history for repeat customers.
Automatically collected information: IP address, browser type, device information, pages visited, and basic usage data collected through cookies, server logs, or analytics tools (such as Google Analytics).
Cookies and similar technologies: We use essential cookies to make our site work (e.g., remembering quote form data) and optional analytics cookies. You can manage cookie preferences through your browser settings.

We do not knowingly collect personal information from children under 13. We do not collect sensitive personal information (such as health data or government IDs) unless strictly necessary for a job and you voluntarily provide it.

2. How We Use Your Information

We use your information to:

Respond to quote requests and provide accurate junk removal estimates.
Schedule, perform, and complete your junk hauling jobs.
Process payments and send receipts/invoices.
Communicate with you about your service (updates, reminders, follow-ups).
Improve our services and website based on usage trends.
Comply with legal obligations, prevent fraud, and enforce our agreements.

We may send occasional service-related or promotional emails (e.g., seasonal cleanout tips for homeowners or contractor specials). You can opt out of marketing emails at any time.

3. How We Share Your Information

We do not sell your personal information.

We may share it with:

Service providers: Trusted third parties that help us operate, such as payment processors, scheduling software, website hosting, email services, or subcontractors who assist with large hauls (they are required to keep your data confidential and use it only for the services we request).
Legal requirements: When required by law, court order, or government request (for example, subpoenas or safety regulations related to waste disposal).
Business transfers: In the event of a merger, acquisition, or sale of Junk Force, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable security measures to protect your information, including secure servers, encrypted payment processing, and limited access to data. However, no system is 100% secure. We cannot guarantee absolute security, and you should keep your contact details safe.

If we experience a data breach involving your personal information, we will notify you as required by Georgia law (O.C.G.A. § 10-1-912) without unreasonable delay.

5. Your Rights and Choices

You can request access to, correction of, or deletion of your personal information by contacting us (we may need to verify your identity and may deny requests where required by law).
Opt out of marketing communications using the unsubscribe link in our emails or by contacting us directly.
Manage cookies through your browser (note: disabling some cookies may affect website functionality).

California Residents (CCPA/CPRA): If we meet the thresholds and you are a California resident, you have additional rights to know what personal information we collect, request deletion, and opt out of any sale of data (we do not sell personal information). Contact us to exercise these rights. We will respond within the time required by law.

6. Data Retention

We keep your information only as long as needed to provide our junk removal services, maintain records for accounting/tax purposes, resolve disputes, or meet legal requirements. Job history may be retained for repeat customer convenience.

7. Third-Party Links and Services

Our website may link to other sites (for example, disposal facility info or partner contractors). We are not responsible for their privacy practices—please review their policies.

8. Changes to This Privacy Policy

We may update this policy as our business or legal requirements change. The "Last Updated" date will be revised. Continued use of our services after changes means you accept the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or your information, please reach out:

Junk Force, LLC

Email: admin@junkforceGA.com Phone: 678-928-4108

We aim to respond to all privacy requests promptly.